What they say

I had the opportunity to work with Probal in 2016. At the time we were only achieving 20% of our commercial results. Probal demonstrated a remarkable ability to quickly identify business complexities and challenges. Through this he helped our division to define an ambitious and realistic plan. This includes actionable steps to transform our operations and increased productivity by over 50%. He helped secure commitment form key stakeholders and from staff. He achieved this by using his outstanding personal skills. And ‘just’ by asking the relevant and simple questions in a highly intelligent way, by analyzing key data and by assisting the stakeholders in defining ‘the why’/what’s-in-it-for-me? Today we are significantly better off and continue to apply many of the learning and tactics he put in place.

Probal provided excellent service through a new and developing relationship. He was always upfront and honest, and deeply committed to delivery - ensuring sales promise translated into results,

Probal facilitated our contact centre through a process of developing quality measurement systems that met our business requirements and were easily understood by all staff. He has a great style that encouraged the team to work cohesively and develop a great outcome.